Privacy Policy

Effective Date: 23/05/2024

This privacy policy (“Policy”) discloses the privacy practices of VIP Umrah Taxi (“us,” “we,” or “our”) and applies to your use of the https://vipumrahtaxi.com/ website (the “Service”).

Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

Personal Data

  • When you book a taxi through our website, we may collect personal data such as your name, email address, phone number, and passport information.
  • We may also collect information about your travel itinerary, such as your arrival and departure dates, and the number of pilgrims in your party.

Usage Data

We may collect information about your activity on the Service, such as the pages you visit and the searches you perform.

Device Data

We may collect information about the device you use to access the Service, such as the type of device, operating system, IP address, browser type, and unique device identifiers.

Use of Your Information

We use the information we collect to:

  • Provide and operate the Service
  • Process your taxi bookings and reservations
  • Send you important information about your bookings and reservations
  • Respond to your inquiries and requests
  • Improve the Service and our offerings
  • Send you promotional communications (with your consent)

Sharing Your Information

We may share your information with third-party service providers who help us operate the Service, such as payment processors and booking platforms. We will only share your information with these third parties to the extent necessary to provide the Service.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or others.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is completely secure, and we cannot guarantee the security of your information.

Your Rights

You have certain rights regarding your personal data. You may request to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request the erasure of your personal data
  • Object to the processing of your personal data

You can exercise these rights by contacting us at contact@vipumrahtaxi.com.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personal data from children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a Child without verification of parental consent, we will take steps to remove that information from our servers.

Retargeting and Online Advertising

We use remarketing technologies with Google Ads and similar third-party platforms to show relevant ads to users who have previously visited our website. These platforms use cookies and other identifiers to track user behavior across websites and deliver targeted advertising. You can opt out of Google’s use of cookies and device identifiers by visiting https://adssettings.google.com/. You can also control cookies through your browser settings.

Analytics Tools

We use analytics tools such as Google Analytics, Microsoft Clarity, and Google Tag Manager to collect data about user behavior on our website. This data helps us understand how users interact with our website and improve the overall user experience. These tools may use cookies and other tracking technologies to collect and analyze information. You can learn more about Google Analytics’ privacy practices here.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@vipumrahtaxi.com.